Privacy Policy

Last updated: February 2026

This Privacy Policy explains how Huddersfield Business Improvement District (Huddersfield BID)
(“we”, “us”, or “our”) collects, uses, and protects your personal data when you use the
Hello Huddersfield website (the “Website”).

We are committed to protecting your privacy and handling your personal data in an open and transparent manner,
in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Hello Huddersfield Website is owned and managed by Huddersfield BID.

Data Controller:
Huddersfield Business Improvement District

Contact details:
Email: enquiries@huddersfieldbid.co.uk
Address: 5 Market Avenue, Huddersfield, HD1 2BB

If you have any questions about this Privacy Policy or how we handle your data,
please contact us using the details above.

2. Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide to Us

  • Name
  • Email address
  • Business name
  • Any information you submit through contact forms, sign-up forms, or email communications

b) Information Collected Automatically

When you use our Website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the Website
  • Referring website addresses

This information helps us understand how visitors use our Website and improve its performance.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to enquiries and communications
  • To provide information about Huddersfield BID initiatives, events, and campaigns
  • To manage subscriptions to newsletters or updates (where applicable)
  • To improve the content, functionality, and user experience of the Website
  • To monitor and maintain the security of the Website

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your personal data:

  • Consent – where you have given clear consent (e.g. signing up to newsletters)
  • Legitimate interests – to operate, maintain, and improve the Website and communicate with stakeholders
  • Legal obligation – where we are required to comply with the law

5. Cookies and Analytics

The Website may use cookies and similar technologies to enhance user experience and analyse Website traffic.

Cookies are small text files stored on your device. You can control or disable cookies through your browser settings.

We may use third-party analytics services (such as Google Analytics) to collect anonymous statistical data
about how visitors use the Website.

For more information, please see our Cookie Policy (if applicable).

6. Sharing Your Data

We do not sell or rent your personal data to third parties.

We may share your data with trusted service providers who support the operation of the Website
(such as hosting or analytics providers), but only where necessary and under appropriate data protection agreements.

We may also disclose your information if required to do so by law.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss,
misuse, unauthorised access, disclosure, or alteration.

While we take all reasonable steps to safeguard your data, no method of transmission over the internet
is completely secure.

8. How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected,
including legal, accounting, or reporting requirements.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete data
  • Request erasure of your personal data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time (where consent is the lawful basis)

To exercise any of these rights, please contact us using the details in Section 1.

10. Links to Other Websites

The Website may contain links to external websites. We are not responsible for the privacy practices
or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page,
and the update